Shipping Policy
Last updated: 14 May, 2025
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At Socialgenic, we specialize in providing digital marketing and creative services. As such, there are no physical goods shipped or delivered through our services.
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Nature of Services
All services offered by Socialgenic, including but not limited to strategy development, content creation, video editing, and social media management, are digital in nature and delivered online via cloud storage, emails, or scheduled uploads on social platforms.
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Delivery Timelines
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After onboarding and receipt of the initial payment, our team initiates the planning and delivery process.
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Timelines and schedules are mutually agreed upon with the client in advance and followed as per the signed agreement.
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Regular updates, files, and content are shared through Google Drive, email, or other agreed-upon platforms.
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No Physical Delivery
We do not deliver any physical goods or printed materials. If you’ve made a purchase expecting physical delivery, please contact us immediately at hellosocialgenic@gmail.com
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Contact Us
If you have any questions about this Shipping Policy, please contact us at: